Senior Manager Infrastructure Solutions
Location: Remote
Department: Consulting
Type: Full Time
Min. Experience: Senior Manager/Supervisor
Position Summary
Centroid helps organizations modernize, operate, and support mission-critical business systems across Oracle and multi-cloud environments. We provide advisory, deployment, migration, integration, and managed services, with a focus on strong client service, dependable delivery, and career growth for our employees.The Senior Manager, Infrastructure Solutions leads a team of technical resources while personally contributing to solution design, sales-cycle execution, and delivery leadership. The successful candidate will balance workload and priorities, mentor staff, approve customer deliverables, develop end-to-end architectures, support discovery and sizing, and serve as a senior escalation point. This is not a management-only position; the role requires the ability to directly perform technical, and presales work across multiple infrastructure and operating-system domains with a primary focus on Oracle Engineered Systems.
JOB TYPE: Ful-time Employee
Travel: 100% remote
3. Core Technology Scope
| Domain | Platforms / Technologies |
| Enterprise Infrastructure | On-premises compute, storage, and network infrastructure |
| Oracle Engineered Systems | Exadata, ZFS Storage Appliance, Oracle Database Appliance, and related platforms |
| Virtualization | Oracle VM, Oracle Linux Virtualization Manager, KVM, and VMware |
| Operating systems / Enterprise platforms | Primary : Oracle Linux, RHEL, other Linux distributions Secondary : Solaris, AIX, and HP-UX |
4. Key Responsibilities
People and Resource Management
- Lead and manage technical and presales resources across the defined technology portfolio.
- Assign and balance workload across sales opportunities, customer commitments, and available staff.
- Mentor technical consulting team on an as needed basis.
- Own resourcing conflicts, prioritization decisions, and leadership escalations.
- Report team capacity, performance, and pipeline-support metrics to leadership.
- Provide hands-on coverage for team responsibilities during absences or staffing gaps.
Solution Architecture
- Design end-to-end solutions spanning infrastructure, engineered systems, virtualization, and operating-system platforms.
- Act as Technical Architect on client engagements and ensure team’s project deliverables are meeting technical standards
- Validate solution feasibility, sizing, integration, supportability, and alignment across heterogeneous environments.
- Maintain technical standards and reference architectures used in customer proposals.
- Provide architecture governance and final technical sign-off for complex or high-risk designs.
Presales and Commercial Support
- Lead technical discovery, requirements clarification, sizing, and solution positioning during the sales cycle.
- Create and review Statements of Work, staffing plans, effort estimates, timelines, and responsibility models.
- Create customer-facing and executive presentations that communicate solution value, architecture, scope, assumptions, and risk.
- Create Oracle carts and bills of materials using the Oracle Partner Store or successor tooling.
- Perform Oracle license assessments, including entitlement review, compliance considerations, and sizing for new or renewal licensing.
- Participate in RFP and RFI technical response development and quality review.
Technical Escalation Management
- Serve as a senior escalation point across the covered technology domains.
- Coordinate internal specialists, delivery leaders, and vendor support contacts for issue resolution.
- Conduct root-cause and lessons-learned reviews for major escalations and incorporate improvements into standards and delivery practices.
5. Required Qualifications
- Demonstrated experience leading technical or presales resources in enterprise infrastructure, managed services, systems integration, or consulting environments.
- Hands-on solution architecture experience across compute, storage, networking, virtualization, and operating systems.
- Strong working knowledge of Oracle engineered systems and related infrastructure technologies.
- Proven ability to create and quality-review SOWs, staffing plans, technical proposals, executive presentations, and RFP/RFI responses.
- Experience performing technical discovery, solution sizing, architecture validation, and customer presentations.
- Experience managing technical escalations and coordinating with vendors or OEM support organizations.
- Excellent written, verbal, facilitation, and stakeholder-management skills.
- Ability to manage competing priorities while continuing to contribute directly to technical and presales deliverables.
- Experience with Exadata, Oracle Database Appliance, ZFS Storage Appliance, Oracle Linux, and Oracle Linux Virtualization Manager.
- Experience with VMware, KVM, SPARC/Solaris, AIX, HP-UX, and multi-platform migration or modernization initiatives.
6. Preferred Qualifications
- Knowledge of Oracle licensing concepts, entitlement reviews, compliance assessments, and bill-of-material creation.
- Experience working with Oracle, IBM, HPE, and other enterprise technology vendors.
- Background in consulting, presales engineering, solution architecture, or customer-facing technical leadership.
- Relevant vendor, architecture, operating system, virtualization, or project leadership certifications.
7. Success Measures
| Success Area | Expected Outcome |
| Business continuity | Ownership of active deliverables, stakeholder relationships, and escalations transitions without material disruption. |
| Deliverable quality | SOWs, staffing plans, presentations, BOMs, and technical responses are accurate, consistent, and ready for leadership or customer review. |
| Architecture governance | Complex solutions receive timely feasibility, sizing, integration, and risk review. |
| Team effectiveness | Work is balanced, staff are coached, and backup coverage is available across priority domains. |
| Sales support | Technical discovery, sizing, and solution positioning are completed in alignment with opportunity timelines. |
| Escalation leadership | Major technical issues have clear ownership, stakeholder coordination, and documented lessons learned. |
